Abstract
Over nine million volunteers donated about sixteen million units of whole blood in the United States in 2006 either at blood collection centers or hospitals with blood banks. Each donated unit of blood was tested for infectious diseases including hepatitis, HIV and other retroviruses using manual methods or automated testing equipment. This article shares the Human Factors research plan for designing the second generation of the automated testing equipment. Objectives, activities and deliverables are suggested for each phase of the product development life cycle. Human Factors practitioners and consultants in the healthcare industry will find this generic plan useful in designing medical devices.
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