Global companies are more complex and variable than any combination of complexity models can describe or explain. The reality is that today's global companies must operate utilizing multiple business strategies at the same time, adjusting in response to increasing external and internal variables. According to Websters' World Dictionary, “complexity is that which is made up of many elaboratively interrelated or interconnected parts, so that much study or knowledge is needed to understand or operate it.” This case study describes how one health and safety ergonomics program operates within global business complexity.
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References
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Hendricks, A Sociotechnical Systems Model of Organizational Complexity and Design and its Relation to Employee Cognitive Complexity, (HFES Annual Meeting 2009) NIOSH Elements of Ergonomic Programs. Page vii, 1997.
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RobbinsS. R. (1983). Organization Theory: The structure and design of organizations. Englewood Cliffs, NJ: Prentice-Hall.
