Abstract
Ergonomics involves evaluating a product or process (what exists), comparing it with related scientific literature (what works), and using the information to re-design the product or process. The new design seeks to match known information about human capabilities and limitations with the product or process requirements in order to improve the ease-of-use, efficiency, productivity, or safety. Ergonomics is applied in a variety of settings including aeronautics, health care, training, construction and other industries. Within education settings, ergonomics is typically applied on a micro level, such as the design of chairs, workstations, or classrooms. This paper describes the application of macroergonomics to the evaluation and design of educational programs, with the goal of improving student performance and reducing attrition due to academic failure. Examples focus on medical technician programs.
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