One way in which non-human agents manifest in complex systems is through the use of adaptive automation. In this case, the degree of involvement of a computer-based agent can be controlled dynamically as a function of environmental conditions and operator state. The current study examined the effects of specific aspects of adaptive automation, reliability and adaptability (the ability of the system to adapt appropriately to changes in task demand), on human performance, stress, and workload.
Get full access to this article
View all access options for this article.
References
1.
HancockP.A.ChignellM.H. (1988). Mental workload dynamics in adaptive interface design. IEEE Transactions on Systems, Man, and Cybernetics, 18, 647–658.
2.
HockeyG.R.J. (1997). Compensatory control in the regulation of human performance under stress and high workload: A cognitive-energetical framework. Biological Psychology, 45, 73–93.
3.
KaberD.B.EndsleyM.R. (2004). The effects of level of automation and adaptive automation on human performance, situation awareness and workload in a dynamic control task. Theoretical Issues in Ergonomics Science, 5, 113–153.
4.
MatthewsG.CampbellS.E.FalconerS.JoynerL.A.HugginsJ.GillilandK.GrierR.WarmJ.S. (2002). Fundamental dimensions of subjective state in performance settings: Task engagement, distress, and worry. Emotion, 2, 315–340.
5.
MatthewsG.JoynerL.GillilandK.CampbellS.FalconerS.HugginsJ. (1999). Validation of a comprehensive stress state questionnaire: Towards a state ‘big three’? In: MervieldeI.DearyI.J.De FruytF.OstendorfF., Personality Psychology in Europe (vol 7. pp. 335–350). Tilburg, the Netherlands: Tilburg University Press.
6.
ParasuramanR.SheridanT.B.WickensC.D. (2000). A model of types and levels of human interaction with automation. IEEE Transactions on Systems, Man, and Cybernetics—Part A: Systems and Humans, 30, 286–297.
ScallenS.F.HancockP.A.DuleyJ.A. (1996). Pilot performance and preference for short cycles of automation in adaptive function allocation. Applied Ergonomics, 26, 397–403.
9.
SheridanT.B. (2002). Humans and automation: System design and research issues. New York: Wiley.
10.
SzalmaJ.L.WarmJ.S.MatthewsG.DemberW.N.WeilerE.M.MeierA.EggemeierF.T. (2004). Effects of sensory modality and task duration on performance, workload, and stress in sustained attention. Human Factors, 46, 219–233.
11.
WarmJ.S.MatthewsG.FinomoreV.S. (2008). Vigilance, workload, and stress. In: HancockP. A.SzalmaJ. L., Performance under stress (pp. 115–141) Hampshire, UK: Ashgate.
