The Use of Concept Maps to Support Human-System Integration Requirements: Highlighting the Human Touch Points

Abstract

Concept maps are graphical representations of a body of knowledge and the relationships between parts of that knowledge. Concept maps help people see relationships among ideas and the range of topics to be considered in a concise form. The project discussed in this paper uses concept maps to support the design and development of a human-system integration (HSI) assessment tool to help system acquisition staff develop HSI requirements, to review deliverables for completeness, and to conduct or review HSI evaluations during the system acquisition process. Concept maps, used in this novel way, can help ensure that the essential aspects of a system or a problem are captured. Exemplar systems to be mapped are the F-15E, Stratcom's Global Operations Center (GOC), and the Predator unmanned aerial system.

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