Automation is a robot's ability to control itself without operator intervention. Advances in automation have resulted in a phenomenon called robot neglect (Crandall & Goodrich, 2003) in which a robot operator infrequently attends to an automated robot. Robot neglect becomes a problem when automation fails and the robot operator is not attending to the robot. This work outlines a set of guidelines for aiding an operator faced with robot neglect followed by automation failure. The guidelines focus on how video replay of the incidents leading up to the failure may help the operator overcome inattention and regain situation awareness. Complications with this approach in past research are addressed.
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