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Abstract

Interruptions and situation awareness recovery are important issues in many task domains. Here, we explore the extent to which cognitive design principles for situation awareness recovery that were developed in the air warfare domain can be applied to team mission execution. We developed a tool, called team-CHEX, for presenting and managing messages and for helping users recover situation awareness following interruptions. We report two experiments that compared team-CHEX with two commonly employed mission execution recovery tools – chat and shared whiteboards. The results of the first experiment were used to refine specific interface features of team-CHEX. The final tool was superior to common chat designs and equal to, and in some respects superior to, common whiteboard designs. The revised and extended interruption recovery principles should be useful for the design of both monitoring tasks, such as air warfare, and team collaboration tasks, such as mission execution.

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Interruption Recovery Tools for Team Collaboration

Abstract

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References