The purpose of this paper is to present partial results of a model examining the impact of psychosocial work factors on nurses' perceptions of the quality of patient care they are able to provide. Psychosocial work factor variables characterizing the work environment were selected as predictors in the model. The independent variables were job demands, role conflict, task control, resource control, social support, and supervisory support. The dependent variable was a developed measure of perceived quality of care, with items assessing the technical and interpersonal aspects of providing quality care. Using a cross-sectional survey design, data was collected from 120 at a pediatric academic hospital. Results indicate that social support provides a key contribution to nurses' perceptions of quality of care.
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