The purpose of this paper is to describe a cognitive model of team collaboration emphasizing the human decision-making processes used during team collaboration. The descriptive model includes the domain characteristics, collaboration stages, meta- and macro cognitive processes and the mechanisms for achieving the stages and cognitive processes. Two experiments were designed to provide empirical data on the validity of the collaboration stages and cognitive processes of the model. Both face-to-face and asynchronous, distributed teams demonstrated behavior that supports the existence of the collaboration stages along with seven cognitive processes.
CookeN.J. (2005, January). Measuring collaborative cognition. Collaboration and knowledge management workshop proceedings, San Diego, CA.
3.
JensenJ. A. (2002, January) Joint tactics, techniques, and procedures for virtual teams. Office of Naval Research Collaboration and Knowledge Management Workshop proceedings, San Diego, CA.
4.
LetskyM. (2004, January). Overview of collaboration and knowledge management program. Office of Naval Research Collaboration and Knowledge Management Workshop proceedings, San Diego, CA.
5.
McCombS. (2005, January). Mental model convergence. Office of Naval Research Collaboration and Knowledge Management Workshop proceedings, San Diego, CA.
6.
McNeeseM. D.RentschJ. R.PerusichK. (2000). Modeling, Measuring and Mediating Teamwork: The Use of Fuzzy Cognitive Maps and Team Member Schema Similarity to Enhance BMC3I Decision Making. IEEE International Conference on Systems, Man and Cybernetics, p 1081–1086. NY: Institute of Electrical and Electronic Engineers.
7.
OrasanuJ.SalasE. (1992) Team Decision Making in Complex Environments. In KleinG.OrasanuJ.CalderwoodR. (eds.). Decision Making in Action: Models and Methods.Norwood, NJ: Ablex Publishing Corp.
8.
StasserG.StewartD. D.WittenbaumG. M. (1995). Expert roles and information exchange during discussion: The importance of knowing who knows what. Journal of Experimental Social Psychology, 31, 244–265.
9.
WarnerN.WroblewskiE.ShuckK. (2003). Noncombatant Evacuation Operation Scenario, Naval Air Systems Command, Human Systems Department (4.6), Patuxent River, Maryland.
