This paper describes a cognitive modeling effort for the O'Hare Modernization Project (OMP). Beginning with a statement of the problem, it describes how cognitive modeling was used to measure the mental workload and work time of controllers running various positions at O'Hare International Airport, both under the current airport configurations and a future set of configurations (proposed in the OMP). The O'Hare case is used as an exemplar of the type of data that can be acquired with relatively simple cognitive models
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