Abstract
A Work Domain Analysis involves the context independent representation of work domain resources as a field for action. However, formal knowledge may not represent all of the resources available to workers in practice. Thus expert knowledge is essential to an accurate inventory of work domain resources. Most knowledge elicitation methods involve self-reports, which are subject to bias. This paper presents video-cued recall as a technique that may reduce bias. This technique proved useful as part of a Work Domain Analysis of the intensive care unit patient work domain.
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