The Human-Web Interaction (HUWI) Cycle: A Framework of Users' Perception,Action,and Cognition on the Web

Abstract

Since its inception, the World Wide Web has flourished. While advances have been made in the general area of web usability, little attention has been paid to developing theories of human-web interaction. Accordingly, Neisser's (1976) perceptual cycle, which unifies research on action, perception, and cognition, is used as a framework for a human-web interaction (HuWI) cycle. The HuWI cycle assumes that while users interact with a website, in order to locate certain pieces of information, they sample only goal-relevant information from the website. Users then modify their knowledge of the system, based on the goal-relevant information that was acquired. This newly modified system knowledge then directs their interaction further.

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