Abstract
Technology varies in complexity and requires different types of training for proper use. The present study focuses on the design of training materials to facilitate the development of a system representation of a complex task which may improve product usage. Previous research suggests that understanding the structure, or representation, of a complex system may help in performing infrequent tasks and troubleshooting system failures. The type of training participants receive may facilitate the development of task components necessary to enhance the skills needed for navigation which includes understanding the system representation. The current study examines two questions 1) does the type of training received affect the development of a system representation? and 2) are there age-related differences in the training effects? The discussion of the results will focus on training and age differences on the assessment measures which assess different aspects of learning.
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