In this paper we describe preliminary results of a case study assessing macroergonomic aspects of the implementation of an electronic medical record (EMR) in a small family practice clinic.
Get full access to this article
View all access options for this article.
References
1.
CampionM. A.MedskerG. J. (1992). Job design. Handbook of Industrial Engineering. SalvendyG.. New York, John Wiley & Sons: 845–881.
2.
CarayonP.KarshB. (2000). “Sociotechnical issues in the implementation of imaging technology.” Behaviour and Information Technology19(4): 247–262.
3.
CarayonP.SmithP. D. (2001). “Evaluating the human and organizational aspects of information technology implementation in a small clinic.” Paper presented at the Human-Computer Interaction Conference, New Orleans, LA.
4.
Carayon-SainfortP. (1992). “The use of computers in offices: Impact on task characteristics and worker stress.” International Journal of Human Computer Interaction4(3): 245–261.
5.
EasonK. (1982). Information Technology and Organizational Change. London, Taylor and Francis.
6.
EasonK. (1988). “The process of introducing information technology.” Behaviour and Information Technology1(2): 197–213.
7.
HackmanJ. R.OldhamG. R. (1976). “Motivation through the design of work: Test of a theory.” Organizational Behavior and Human Performance16: 250–279.
8.
KohnL. T.CorriganJ. M.DonaldsonM. S., (2000). To Err is Human: Building a Safer Health System. Washington, D.C.: National Academy Press.
9.
KorunkaC.CarayonP. (1999). “Continuous implementations of information technology: The development of an interview guide and a cross-national comparison of Austrian and American organizations.” The International Journal of Human Factors in Manufacturing9(2): 165–183.
10.
KorunkaC.WeissA. et al. (1993). “Effects of new technologies with special regard for the implementation process per se.” Journal of Organizational Behavior14(4): 331–348.
11.
KorunkaC.WeissA. et al. (1997). “An interview study of “continuous” implementations of information technologies.” Behaviour and Information Technology16(1): 3–16.
12.
KorunkaC.ZauchnerS. et al. (1997). “New information technologies, job profiles, and external workload as predictors of subjectively experienced stress and dissatisfaction at work.” International Journal of Human-Computer Interaction.
13.
SauterS. L.GottliebM. S. et al. (1983). The well-being of video display terminal users. Madison, WI, University of Wisconsin-Madison.
14.
SmithM. J.CarayonP. (1995). “New technology, automation, and work organization: Stress problems and improved technology implementation strategies.” The International Journal of Human Factors in Manufacturing5(1): 99–116.
15.
SmithM. J.Carayon-SainfortP. (1989). “A balance theory of job design for stress reduction.” International Journal of Industrial Ergonomics4: 67–79.