A Study of Interaction Devices and WWW User Interface Design for Older Adults

Abstract

This study investigates the effects of interaction devices on performance of using WWW user interface for older users, and ways to design appropriate user interfaces to enhance browsing and searching performance for older users. Two experiments were designed and conducted to test two hypotheses, that for older novice users, browsing and searching performance and attitudes will be better with a direct manipulation devices rather than with indirect manipulation device. The results indicated that older users using touch screen were faster and less frustrated than older users using voice control and mouse. Moverover, older users using touch screen were faster and less frustrated than older users using voice control and mouse, and older users using mouse and keyboard were less frustrated than older users using voice control

Keywords

Older users World Wide Web User Interface Design Direct Manipulation

Get full access to this article

View all access options for this article.

References

Carlson

P. A.

(1989). Hypertext and intelligent interfaces for text retrieval. In Barrett

(Ed.), The Society of Text: Hypertext, Hypermedia, and the Social Construction of Information. Cambridge, MA: The MIT Press.

Charness

Bosman

E. A.

Elliott

R. G.

(1995). Senior-friendly input devices: Is the pen mightier than the mouse?, Paper presented at the 103rd Annual convention of the American Psychological Association Meeting, New York.

Conklin

(1987). Hypertext: An Introduction and Survey. IEEE Computer, 20(9), 17–41.

Cove

J. F.

Waish

B. C.

, (1988). Online Text Retrieval via Browsing. Information Processing and Management, 24(1), 31–37.

Czaja

S. J.

(1997) Computer technology and the older adult. In Heiander

M. E.

Landauer

T. K.

Prabhu

(Eds.), Handbook of Human-Computer Interaction (2nd ed., pp. 797–812). New York: Elsevier.

Elm

W. C.

Woods

D. D.

(1985). Getting lost: A case study in interface design. Proceedings of the Human Factors Society 29th Annual Meeting (pp. 927–931). Santa Monica, CA: Human Factors Society.

Jones

W. P.

(1987). How do we distinguish the hyper from hype in non-linear text? In Bullinger

H-J.

Shackel

(Eds.), INTERACT1987. New York: North-Holland.

Ogozalek

V.Z.

Praag

J.V.

(1986). Comparison of elderly and younger users on keyboard and voice input computer-based composition tasks, Proc. CHI 86 Human Factors in Computing Systems (Boston, April, 1986). New York: ACM, pp. 205–211.

Park

D. C.

(1992). Applied cognitive aging research. In Craik

F.I.M.

Salthouse

T.A.

(Eds.), The handbook of aging and cognition (pp. 449–494). Hillsdale NJ: Lawerence Erlbaum Associates.

10.

Shneiderman

(1998). Designing the User Interface: Strategies for Effective Human-Computer Interaction. Massachusetts: Addison Wesley.

11.

Whalley

(1993). An alternative rhetoric for hypertext. In McKnight

Dillon

Richardson

(Eds.), Hypertext: A Psychological Perspective. New York: Ellis Horwood.