Web Site Design for the Disabled: Issues for Human Factors Practitioners

Abstract

Enhancing sites for accessibility allows disabled customers to interact effectively with web products using screen readers, voice browsers, TTY, etc. Human Factors practitioners must address several issues: obtaining a fundamental understanding of the various types of disabilities and the implications for design and testing, learning how to apply the Section 508 standards to design accessible web sites, and deciding on an approach to integrate accessibility compliance efforts into the product design and development process.