Despite simplified setup procedures, shape and color coded ports and connectors, setup wizards, and preloaded software, users still need a frame of reference for setting up electronic products. That frame of reference is usually the setup poster. Having designed, redesigned, evaluated and usability tested many setup posters over the past years, the Gateway Human Factors Engineering group has developed guidelines for creating setup posters that lead to task success. These guidelines have been validated in many usability tests, tech support call data and two field studies.
Get full access to this article
View all access options for this article.
References
1.
CarswellC. M., (1990) Graphical information processing. The effects of proximity compatibility. Proceedings of the 34th annual meeting of the Human Factors Socity (pp. 1494–1498). Santa Monica, CA: Human Factors Society.
2.
CarswellC. M.Wickens (1987). Information integration and the object idsplay: An interaction of task demands and display superiority. Ergonomics, 30(3), 511–527.
3.
ChristR. E., (1975). Review and analysis of color coding research for visual displays. Human Factors, 17, 542–570.
4.
DruryC. G.ClementM. R. (1978) The effect of area density, and number of background characters on visual search. Human Factors, 20, 597–602.
5.
NeissarU.(1963) Decision time without reaction time, American Journal of Psychology, 76.
6.
WickensC. D.AndreA. D., (1990). Proximity compatibility and information display; Effects of color, space, and objectness of information integration. Human Factors, 19, 61–77.
