Integrating Cognitive Analyses into a Large Scale System Design Process

Abstract

This paper describes an approach for integrating cognitive analysis in the early stages of design of a new, large scale system – a next generation US Navy Surface combatant. Influencing complex system designs in ways cognizant of human-system integration principles requires work products that are timely and tightly coupled to other elements of the system design process. Analyses were conducted, and recommendations made in parallel with, and as inputs to design decisions regarding system purposes, functionality, automation capabilities and staffing levels. We could not wait for design decisions to be made before proceeding or require other design groups to wait for our outputs. Thus, it was necessary to select and adapt cognitive work analysis methods to fit the demands of a time pressured design situation. A functional abstraction hierarchy model, and a series of cross-linked matrices were developed to provide a principled mapping between system function decompositions produced by system engineering teams, cognitive tasks, information needs, automation requirements, and concepts for displays. Cross-referencing the matrices supported design traceability standpoint and the integration of cognitive analyses with functional analyses being performed by other design teams. Results fed into design decisions with respect to level of automation, manning requirements and initial display prototypes. Providing an illustration of the processes and methods we applied is valuable because it describes and formalizes the relationship between concepts used in cognitive analyses and those used in systems engineering; it demonstrates the generalizability of cognitive engineering methods in a set of circumstances where few well documented examples exist; and it provides guidance for other human factors practitioners who may find themselves in similar circumstances.