Abstract
The study applied the Cochran-Weiss-Shanteau (CWS) index, a behavioral-based measure of expertise that integrates discrimination and consistency. Larger CWS scores are indicative of better evaluation, i.e., greater discrimination and consistency. CWS was used to assess the performance of controllers operating in high-fidelity simulations of air traffic control (ATC). Large CWS scores were associated with superior performance, e.g., fewer separation errors. The CWS indices were also sensitive to changes in task complexity and controller efficiency, further validating the index. This research extended CWS to real controllers operating in high-fidelity simulations of ATC.
Get full access to this article
View all access options for this article.
