Usability and Emotional Responses at 3 Stages of User-Product Interaction

Abstract

This paper examines the interaction between users' responses to issues of usability and aesthetics, in relation to a variety of domestic electrical appliances. Emotional and usability attributes will be developed for the selected products, through focus group discussions. Then 180 subjects will be tested using the various models within two product types at 3 stages of user-product interaction:

Stage A: Evaluation of models within product types based on 2D images.

Stage B: Evaluation of subsets of models within product types based on physical inspection and handling.

Stage C: Evaluation of same sets of models within product types based on actual use.

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