This paper summarizes the findings from several observational studies to characterize the basis for a process monitoring strategy used by operators in ‘normal’ operations at CANDU nuclear power plants. These studies were undertaken in support of projects to develop improved control room displays and information systems to better support operators in both normal and abnormal operating situations. With the assistance of operators from several plants, an underlying basis for process monitoring was defined and a ‘generic’ strategy for monitoring process conditions in ‘normal’ operations has been established.
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