The Use of Ergonomic Work Analysis to Understand the Transfer of Knowledge and Skills made by VDT Users from Training to Preventive Action

Abstract

A qualitative evaluation of 11 VDT users, who participated in a training program (2 × 3 hours) for the prevention of musculoskeletal problems, investigated the extent of the application of the taught principles in everyday work. An ergonomist has collected data over a 2 to 3 day period for each trainee (six months after the training sessions), through an ergonomic work analysis in situ and semi-structured interviews. Cases analysis and a cross analysis of the cases permitted to a better understanding of the transfer of knowledge and skills process, from the training program to preventive action. These elements lead to a better identification of problems in applying taught principles by the trainee and the means to readjust the training program.