For successful ergonomic intervention the ergonomist should become a catalyst of change leaving the expert role. Human Interactive Methods (HIM) are characterized by involving the “problem owners” to become committed to actively dealing with the problems. HIM is part of a wider theoretical framework “The Dramaturgy of Work Life” (DWL) in which the Transfer of Knowledge becomes a key issue. The design process can be described as a play where different actors create different parts. The rules of the play have to be adapted to the language of the user giving her/him a fair chance to act her/his part. Otherwise it is inadequate to speak of Participative Ergonomics. Examples from industry, service, health care, education and culture enterprises illustrate the application of DWL and HIM.
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