Abstract
This study analyzes the relationship between people and their work environment. More specifically the study concentrates on elements responsible for the motivation and satisfaction of individuals in their workplace. A case study from the banking sector illustrates the discussion, being structured as follows. We start by collecting and analyzing data on the current working conditions; employees are surveyed using questionnaires for data collection. Next, items to be modified for working conditions improvement are identified. Finally, improvement strategies are outlined and implemented. A second survey is conducted on the same employees to identify the set of items that most influenced their attitude regarding their workplace. Multivariate statistical analyses techniques were used in the data analysis. Conclusions are drawn on the influence of improvements on the level of motivation and satisfaction of employees regarding their workplace.
Get full access to this article
View all access options for this article.