Abstract
In this paper we describe a method for building and actualisation of an integrated process-oriented management system. The idea is a generic approach, with the object to create management systems, being in accordance to the demands of different stakeholders. This is achieved by systemizing and focusing of the demands in the forefield of the management system creation process. The described method was succesfully applicated in several enterprises. One field of research in our special subject is the development of general instruments and models to help the enterprises in all phases of this generic approach.
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