Abstract
The Integrated Management System is a method which, when properly employed, provides for an operating result that is economically effective in the broader sense, socially and environmentally compatible in terms of design and can be made outwardly visible on the basis of the products and can be permanently documented. Such success is brought about if the management system not superimposed onto the company in “formal” terms, but rather is established as an integrated system and, as such, imbued with life by company personnel.
From the “inside out” means that initiatives are generated from within the process and/or the activity and the performance goals of company management involved in quality assurance, environment protection and industrial safety are correspondingly oriented to this end. The scientific basis for this is provided by the theory on psychological regulation of work activities. Management is understood, on the one hand, as a institution and, on the other, in the functional sense as a control process at the function levels of leadership, planning, production, personnel, technology and resources. The performance goals mentioned can be effectively realized via interactive actions within the individual function levels. When it comes to the establishment of an IMS, inclusion of the employees involved in the process is an essential feature that is required for continuous improvement. The methodological procedure is described and the results obtained thereby are presented on the basis of examples from the metalworking industry.
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