Sage Journals: Discover world-class research

Abstract

This paper presents a constrained review of human factors issues relevant to adaptive automation (AA) including designing complex system interfaces to support AA, facilitating human-computer interaction and crew interactions in adaptive system operations, and considering workloads associated with AA management in the design of human roles in adaptive systems. This work is intended to compliment earlier reviews, which have offered detailed information on topics central to AA (including dynamic function allocation strategies and triggering methods). The review demonstrates the need for research into user-centered design of dynamic displays in adaptive systems. Ft also points to the need for discretion in designing transparent interfaces to facilitate human awareness of modes of automated systems. Finally, the review identifies the need to consider critical human-human (or crew) interactions as well as AA induced operator workload in designing adaptive systems. This work describes important branches of a developing framework of AA and contributes to the general theory of human-centered automation.

Get full access to this article

View all access options for this article.

References

Ballas

J. A.

Heitmeyer

C. L.

Perez

M. A.

(1991). Interface styles for adaptive automation. In Proceedings of the 6th International Symposium on Aviation Psychology (Vol. 1, pp. 108–113). Columbus, OH.

Billings

C. E

. 1997. Aviation automation: The search for a human-centered approach. Mahwah, NJ: LEA.

Bowers

C. A.

Oser

R. L.

Salas

Cannon-Bowers

J. A.

(1996). Team performance in automated systems. In Parasuraman

Mouloua

(Eds.), Automation and human performance: Theory and applications (pp. 243–263). Mahwah, NJ: LEA.

Bubb-Lewis

Scerbo

(1997). Getting to know you: Human-computer communication in adaptive automation. In Mouloua

Koonce

J. M.

(Eds.), Human-automation interaction: Research and practice (pp. 92–99). Mahwah, NJ: LEA.

Endsley

M. R.

(1995). Towards a theory of situation awareness in dynamic systems. Human Factors, 37(1), 36–64.

Hilburn

B. J.

Byrne

Parasuraman

(1997). The effect of adaptive air traffic control (ATC) decision aiding on controller mental workload. In Mouloua

Koonce

J. M.

(Eds.), Human-automation interaction: Research and practice (pp. 84–91). Mahwah, NJ: LEA.

Kaber

D. B.

(1997). The effect of level of automation and adaptive automation on performance in dynamic control environments. (Tech. Work. Doc. ANRCP-NG-ITWD-97-01). Amarillo, TX: Amarillo National Resource Center for Plutonium.

Kaber

D. B.

Riley

J. M.

(1999). Adaptive automation of a dynamic control task based on secondary task workload measurement. International Journal of Cognitive Ergonomics, 3(3), 169–187.

Krahl

LoVerde

J. L.

Scerbo

M. K.

(1999). Skill acquisition with human and computer teammates; Performance with team KR. In Scerbo

M. K.

Mouloua

(Eds.), Automation technology and human performance (pp. 144–148). Mahwah, NJ: LEA.

10.

Mosier

K. L.

Skitka

L. J.

(1996). Human decision makers and automated decision aids: Made for each other? In Parasuraman

Mouloua

(Eds.), Automation and human performance: Theory and applications (pp. 201–220). Mahwah, NJ: LEA.

11.

Muir

B. M.

(1987). Trust between humans and machines, and the design of decision aids. International Journal of Man-Machine Studies, 27, 527–539.

12.

Palmer

M. T.

Rogers

W. H.

Press

H. N.

Latorella

K. A.

Abbott

T. S.

(1995). A crew-centered flight deck design philosophy for high-speed civil transportation (HSCT) aircraft. (NASA Technical Memorandum No. 109171). Hampton, VA: NASA Langley Research Center.

13.

Petridis

R. S.

Lyall

E. A.

Robideau

R. L.

(1995). The effects of flight deck automation on verbal flight-relevant communication. In Proceedings of the 8th International Symposium on Aviation Psychology (Vol. 1, pp. 216–220). Columbus, OH.

14.

Sarter

N. B.

(1995). ‘Knowing when to look where’: Attention allocation on advanced automated flight decks. In Proceedings of the 8th International Symposium on Aviation Psychology (Vol. 1, pp. 239–242). Columbus, OH.

15.

Scerbo

M. W.

(1996). Theoretical perspectives on adaptive automation. In Parasuraman

Mouloua

(Eds.), Automation and human performance: Theory and applications (pp. 37–63). Mahwah, NJ: LEA.

16.

Segal

Jobe

(1995). On the use of visual activity communication in the cockpit. In Proceedings of the 8th International Symposium on Aviation Psychology (Vol. 1, pp. 712–717). Columbus, OH.

17.

Wickens

C. D.

(1992). Engineering psychology and human performance (2nd ed.). New York: HarperCollins.

18.

Wiener

E. L.

(1985). Beyond the sterile cockpit. Human Factors, 27(1), 75–90.

Human Factors Issues in Implementation of AA to Complex Systems

Abstract

Get full access to this article

References