In a globalized world of retreating nation states and governments, corporations find themselves in the middle of society. A new organizational skill set is needed that enables corporations to position themselves as corporate citizens. It is the purpose of this study to identify a best practice to develop these organizational skills based on a policy analysis. The implementation of process structures is proposed as a best practice, and a 10-step approach for implementation is outlined. Also, implications for the field of human resource development and future research are discussed when considering issues of corporate responsibility and citizenship.
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