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On the Misapplication of Customer Service in HRD

Human Resource Development Review

Impact Factor: 4.5 / 5-Year Impact Factor: 6.9

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Editorial

First published online June, 2003

On the Misapplication of Customer Service in HRD

Volume 2, Issue 2

https://doi.org/10.1177/1534484303002002001

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References

Holton, E. F. III (1998). Customer service is not the best model for HRD practice. Human Resource Development Quarterly, 9, 207-209.

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