Claffey, G.1996. Customer feedback: Using content analysis to reduce uncertainty in a changing environment. Paper: annual meeting of the International Communication Association, Chicago .
2.
Doerfel, M.L.1994. The 1992 presidential debates: A new approach to content analysis. Paper: annual meeting of the Speech Communication Association, New Orleans.
3.
Freeman, C.A. and G.A. Barnett1994. An Alternative Approach to Using Interpretative Theory to Examine Corporate Messages and Organizational Culture. In Organizational Communication: Emerging Perspectives IV, L. Thayer and G. A. Barnett , eds. Norwood, NJ: Ablex.
4.
Jang, H. and G.A. Barnett1994. Cultural Differences in Organizational Communication: A Semantic Network Analysis. Bulletin de Methodologie Sociologique44:31-59.
Terra Research and Computing1994. The GALILEO computer program.
7.
Woelfel, J.1990. GALILEO Manual. Troy, NY: Terra Research & Computing.
8.
Woelfel, J.1996. Attitudes on Nonhierarchical Clusters in Neural Networks . In Progress in Communication Science: Advances in Persuasion and Attitude Change, Vol. 13, F. J. Boster and G. A. Barnett, eds.. Norwood, NJ: Ablex.