‘‘It Is Time Computers Do Clever Things!’’: The Impact of Dependent Interviewing on Interviewer Burden

Abstract

Despite the increased interest in assessing the effects of dependent interviewing (DI) on data quality, the impact of DI on interviewer burden and interviewer—respondent interaction remains currently unexplored and undocumented. Drawing on Japec’s work, this article attempts to evaluate the impact of DI on interviewer burden and describes the mechanisms by which DI affects perceived interviewer burden and ultimately data quality. We use a diverse set of data including qualitative data collected from a survey carried out in 2006 on the British Household Panel Survey (BHPS) interviewers. Three main findings stand out: DI is usually welcomed by interviewers; under condition of no change in respondent circumstances, DI eases interviewer burden; the mechanisms by which DI eases interviewer burden are complex as interviewer burden factors are often strictly related to respondent burden; and there are strong interrelationships among the different factors that constitute interviewer burden.