The problem and the solution. This article will summarize what is known about the use of organization development (OD) in universities based on the foregoing cases. The following questions will be addressed: What lessons have been learned about OD in universities? Why have some change strategies been successful in developing organizational capabilities, particularly the ability of university personnel to identify and solve their own work-related problems? What does the examination of these cases contribute to the tools and methods available to OD professionals and consultants?
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