The
Problem
and
the
Solution. Managing knowledge has become a critical aspect of business organizations, and managers are beginning to recognize the importance of its role as a fundamental element in strategic planning Nevertheless, there is not yet a clear understanding of what managing knowledge is This chapter develops and defines the concept of knowledge management within the context of strategic planning
Get full access to this article
View all access options for this article.
References
1.
Allee, V. (1997, November) Twelve principles of knowledge management . Training and Development, 51(11), 71-74
2.
Bontis, N. (1996) There's a price on your head: Managing intellectual capital strategicallyBusiness Quarterly, 60(4), 40-46.
3.
Bradley, K. (1997) Intellectual capital and the new wealth of nations IIBusiness Strategy Review, 8(4), 33-44.
4.
Calagan, P.A. (1997, December). Smart companies Training and Development , 51(12), 20-24.
5.
Clarke, P. (1998). Implementing a knowledge strategy for your firm . Research Technology Management, 41(2), 28-31.
6.
Coombs, R., & Hull, R. (1998). "Knowledge management practices" and path-dependency in innovation. Research Policy, 27, 237-253.
7.
Davenport, T.H. (1996). Some principles of knowledge management. Strategy and Business. Available at: http://www.strategy-business.com/strategy/96105/ .
8.
De Jong, T., & Ferguson-Hessler M.G.M. (1996). Types and qualities of knowledge.
9.
Educational Psychologist, 31 (2), 105-113.
10.
Demarest, M. (1997). Understanding knowledge management. Long Range Planning, 30, 374-384.
11.
Denning, S. (1998, October). What is knowledge management? Background paper for the World Development Report. Washington, DC : World Bank
12.
Edvinsson, L. (1997). Developing intellectual capital at Skandia. Long Range Planning, 30, 366-373.
13.
Edvinsson, L., & Sullivan, P. (1996). Developing a model for managing intellectual capital . European Management Journal, 14, 356-364.
14.
Fitchett, J. (1998). Managing your organization's key asset: KnowledgeHealthcare Forum Journal, 41(3), 56-60.
15.
Friedman, D.D. (1990). Price theory: An intermediate text (2nd ed.). Cincinnati, OH: South-Western Publishing.
16.
Graham, A.B., & Pizzo, V.G. (1996). A question of balance: Case studies in strategic knowledge management. European Management Journal, 14, 338-346.
17.
Greco, J. (1999). Knowledge is power. Journal of Business Strategy, 20(2), 18-22.
18.
Greengard, S. (1998). Storing, shaping and sharing collective wisdom . Workforce, 77(10), 82-87.
19.
Hendnks, P.H.J., & Vriens, D J (1999). Knowledge-based systems and knowledge management : Fnends or foes? Information and Management , 35, 113-125.
20.
Jordan, J., & Jones, P. (1997). Assessing your company's knowledge management style.
21.
Long Range Planning, 30, 392-398.
22.
Klein, M. (1999, March 29). Managing knowledge drives key decisions . National Underwriter, 103(13), 17, 19.
23.
Klenow, P.J. (1998). Ideas versus rival human capital: Industry evidence on growth models. Journal of Monetary Economics, 42, 3-23.
24.
Lank, E. (1997). Leveraging invisible assets: The human factorLong Range Planning, 30, 406-412.
25.
Lusch, R.F., Harvey, M. , & Speier, C. (1998). ROI3: The building blocks for successful global organizations in the 21st Century. European Management Journal , 16, 714-728.
26.
Management Review. (1999) Survey on knowledge managementManagement Review, 88(4), 20-23.
27.
Meister, J.C. (1998). Corporate universities: Lessons in building a world-class work force.
28.
New York: McGraw-Hill.
29.
Mullin, R. (1996). Knowledge management: A cultural evolution. Journal of Business Strategy, 17(5), 56-59.
30.
Nonaka, I., Reinmoeller, P., & Senoo, D. (1998). The "ART" of knowledge: Systems to capitalize on market knowledge. European Management Journal, 16, 673-684.
31.
Prahalad, C. K , & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91.
32.
Quintas, P., Lefrere, P, & Jones, G. (1997). Knowledge management: A strategic agenda.
33.
Long Range Planning, 30, 385-391
34.
Roos, G. , & Roos, J (1997) Measuring your company's intellectual performance. Long Range Planning, 30, 413-426
35.
Skyrme, D.J., & Amidon, D.M. (1998). New measures of success. Journal of Business Strategy, 19, 20-24
36.
Stewart, T. A (1999). Intellectual capital. The new wealth of organizations. New York Currency Doubleday
37.
Swanson, R. A (1994). Analysis for improving performance. San Francisco. Berrett-Koehler.
38.
Swanson, R.A. (1999, October 6). Strategic roles of human resource development in the new millennium. Keynote presentation for the launch of the South Afncan Academy of Human Resource Development, Johannesburg, South Africa.
39.
Tabbron, G., & Yang, J. (1997). The interaction between technical and vocational education and training (TVET) and economic development in advanced countriesInternational Journal of Educational Development, 17, 323-334.
40.
Teece, D.J. (1998) Capturing value from knowledge assets. The new economy, markets for know-how, and intangible assets. California Management Review, 40(3), 55-79
41.
Torraco, R. J., & Swanson, R.A. (1995). The strategic roles of human resource development Human Resource Planning, 18(4), pp. 10-21
42.
Torraco, R.J. & Swanson, R.A. (1997) The strategic audit of HRD as a change intervention . In E. Holton (Ed.), Leading organizational change (pp 99-121). Alexandna, VA. ASTD Press.
43.
Wiig, K.M. (1997a) Integrating intellectual capital and knowledge management. Long Range Planning, 30, 399-405.
44.
Wiig, K.M. (1997b). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13, 1-14
45.
Wiig, K. M , de Hoog, R, & van der Spek, R. (1997). Supporting knowledge management : A selection of methods and techniques Expert Systems with Applications , 13, 15-27
46.
Wilkins, J. , van Wegen, B , & de Hoog, R (1997) Understanding and valuing knowledge assets Overview and method Expert Systems with Applications , 13, 55-72
