The
Problem
and
the
Solution.
For decades, capital has been considered the scarcest resource in an organization, and numerous financial techniques were developed to ensure maximum returns on the organization's capital The problem is that now the scarcest resource is recognized to be human capital, and using the traditional measurement systems for ensuring maximum returns on this form of capital results only in the misallocation of resources This chapter suggests an alternative to the traditional financial techniques that incorporates the strategic positioning of organization's human capital