An exploration of workplace learning of centre managers and educators in South African Adult Education and Training centres

Abstract

Workplace learning is a critical aspect of both continuing professional education and human resource development. However, often providers, scholars and even the learners themselves pay little attention to the learning that actually happens in the workplace. The study sought to obtain insights into workplace learning of Adult Education and Training, centre managers and educators. Qualitative data generated through interviews and focus group discussions with 62 conveniently selected educators and centre managers in 18 Adult Education and Training centres were thematically analysed through a seven-step process. Educator workplace learning emerged around judgement, decision-making and problem solving, awareness and understanding, role and task performance and team work and passion. Data also indicated that the learning was tacit, surface, context-rooted and consequential to managing crises in the Adult Education and Training centres. The study recommends adequate resource provisioning to this sector by the Department of Higher Education and Training to promote deep learning-in-practice and to minimise the surface learning in crisis management that is prevalent in the centres. Adult Education and Training has to fulfil its mandate of contributing to economic development and transformation of broader society; however, without resource supports, this crucial role will remain a dream, which may force educators into paying lip-service to the work of educating adults.