Abrams, L. ( 2006) ‘‘Listening to Juvenile Offenders: Can Residential Treatment Prevent Recidivism?’’ Child and Adolescent Social Work Journal23(1): 61-85.
2.
Abrams, L. and Curran, L. ( 2011) ‘‘Maternal Identity Construction among Low-income Mothers with Symptoms of Postpartum Depression’’, Qualitative Health Research21: 373-85.
3.
Abrams, L. and Hyun, A. ( 2009) ‘‘Mapping a Process of Negotiated Identity Among Incarcerated Male Juvenile Offenders’’, Youth & Society41(1): 26-52.
4.
Antaki, C. and Widdicombe, S. (eds) (1998a) Identities in Talk. London: SAGE.
5.
Antaki, C. and Widdicombe, S. ( 1998b) ‘‘Identity as an Achievement and as a Tool’’ , in Antaki C. and Widdicombe S. (eds) Identities in Talk, pp. 1-14. London : SAGE.
6.
Baker, C. ( 2002) ‘‘Ethnomethodological Analyses of Interviews’’ , in Gubrium J. F. and Holstein J. A. (eds) Handbook of Interview Research: Context and Method. Thousand Oaks: SAGE, 777-95.
7.
Bakhtin, M. ( 1981) The Dialogic Imagination. Austin: University of Texas Press.
8.
Benwell, B. and Stokoe, E. ( 2006) Discourse and Identity. Edinburgh: Edinburgh University Press.
9.
D’Cruz, H. ( 2004) Constructing Meanings and Identities in Child Protection Parctice. Croydon, VIC: Tertiary Press.
10.
De Montigny, G. ( 2007) ‘‘Ethnomethodology for Social Work’’ , Qualitative Social Work6(1): 95-120.
11.
Edwards, D. ( 1997) Discourse and Cognition. London: SAGE.
12.
Eskelinen, L., Olesen, S.-P. and Caswell, D. ( 2010) ‘‘Client Contribution in Negotiations on Employability: Categories Revised?’’ International Journal of Social Welfare19(3): 330-8.
13.
Forsberg, H. and Vagli, Å. ( 2006) ‘‘The Social Construction on Emotions in Child Protection Case-Talk’’, Qualitative Social Work5(1): 9-31.
14.
Foucault, M. ( 1990) The History of Sexuality, Vol. 1, Introduction. New York: Random House.
15.
Fraser, H. ( 2004) ‘‘Doing Narrative Research: Analysing Personal Stories Line by Line’’, Qualitative Social Work3(2): 179-201.
16.
Garfinkel, H. ( 1967) Studies in Etnomethodology. Cambridge : Prentice-Hall.
17.
Goffman, E. ( 1959) The Presentation of Self in Everyday Life. Garden City, NY: Anchor Books.
18.
Goffman, E. ( 1964, reprinted in 1990) Stigma: Notes on the Management of Spoiled Identity. London: Penguin Books.
19.
Goffman, E. ( 1981) ‘Footing’, in Forms of Talk. Philadelphia: University of Pennsylvania Press.
20.
Goffman, E. ( 1983) ‘‘The Interaction Order’’, American Sociological Review48: 1-17.
21.
Gubrium, J.F. and Holstein, J.A. ( 2009) Analyzing Narrative Reality. Los Angeles : SAGE.
22.
Hall, C. ( 1997) Social Work as Narrative: Storytelling and Persuasion in Professional Texts. Aldershot: Ashgate.
23.
Hall, C., Juhila, K. , Parton, N. and Pösö , T. (eds) (2003) Constructing Clienthood in Social Work and Human Practices: Interaction, Identities and Practices. London: Jessica Kingsley Publishers.
24.
Hall, C., Slembrouck, S. and Sarangi, S. ( 2006) Language Practices in Social Work: Categorisation and Accountability in Child Welfare. London: Routledge.
25.
Hall, C. and White, S. ( 2005) ‘‘Looking Inside Professional Practice: Discourse, Narrative and Ethnographic Approaches to Social Work and Counselling’’ , Qualitative Social Work4(4): 379-90.
26.
Heburn, A. and Wiggins, S. (eds) (2007) Discursive Research in Practice: New Approaches to Psychology and Interaction. Cambridge : Cambridge University Press.
27.
Heritage, J. ( 2001) ‘‘Goffman, Garfinkel and Conversation Analysis’’ , in Wetherell M., Taylor S. and Yates S. J. (eds) Discourse Theory and Practice: A Reader, pp. 47-56. London: SAGE.
28.
Hester, S. and Eglin, P. (eds) (1997) Culture in Action: Studies in Membership Categorization Analysis. Studies in Ethnomethodology and Conversation Analysis, No. 4. Washington, DC: International Institute for Ethnomethodology and Conversation Analysis and University Press of America.
29.
Hjörne, E. ( 2005) ‘‘Negotiating the ‘Problem-child’ in School: Child Identity, Parenting and Institutional Agendas’’ , Qualitative Social Work4(4): 489-507.
30.
Jayyusi, L. ( 1991) ‘‘Values and Moral Judgement: Communicative Praxis as a Moral Order’’, in Button G. (ed.) Ethnomethodology and the Human Sciences , pp. 227-51. Cambridge: Cambridge University Press.
31.
Jokinen, A. and Suoninen, E. ( 1999) ‘‘From Crime to Resource: Constructing Narratives in a Social Work Encounter’’, in Karvinen S., Pösö T. and Satka M. (eds) Reconstructing Social Work Research, pp. 208-41. Jyväskylä: SoPhi.
32.
Juhila, K. ( 2003) ‘‘Creating a ‘‘Bad’’ Client: Disalignment of Institutional Identities in Social Work Interaction’’ , in Hall C.,Juhila K.,Parton N. and Pösö T. (eds) Constructing Clienthood in Social Work and Human Services: Interaction, Identities and Practices, pp. 83-95. London: Jessica Kingsley Publishers.
33.
Juhila, K. ( 2004) ‘‘Talking Back to Stigmatised Identities: Negotiation of Culturally Dominant Categories in the Interviews with Shelter Residents’’, Qualitative Social Work3(3): 259-75.
34.
Juhila, K., Hall, C. and Raitakari, S. ( 2010) ‘‘Accounting for the Clients’ Troublesome Behaviour in a Supported Housing Unit: Blames, Excuses and Responsibility in Professionals’ Talk’’, Journal of Social Work10(1): 59-79.
35.
Kielty, S. ( 2008) ‘‘Working Hard to Resist a ‘‘Bad Mother’’ Label’’, Qualitative Social Work7(3): 74-82.
36.
Mäkitalo, Å. ( 2003) ‘‘Accounting Practices as Situated Knowing: Dilemmas and Dynamics in Institutional Categorizations’’, Discourse Studies5(4): 495-516.
37.
Maynard, D. ( 1988) ‘‘Language, Interaction and Social Problems’’ , Social Problems35(4): 311-34.
38.
Mik-Meyer, N. ( 2010) ‘‘Putting the Right Face on a Wrong Body: An Initial Interpretation of Fat Identities in Social Work Organizations’’ , Qualitative Social Work9(3): 385-405.
39.
Osvaldsson, K. ( 2004) ‘‘‘‘I don’t Have no Damn Cultures’’: Doing ‘‘Normality’’ in a ‘‘Deviant’’ Setting’’, Qualitative Research in Psychology1(3): 239-64.
40.
Park, Y. ( 2008) ‘‘Making Refugees: A Historical Discourse Analysis of the Construction of the ‘‘Refugee’’ in US Social Work, 1900-57’’, British Journal of Social Work38(4): 771-87.
41.
Peräkylä, A. and Vehviläinen, S. ( 2003) ‘‘Conversation Analysis and the Professional Stocks of Interactional Knowledge’’, Discourse & Society14(6): 727-50.
42.
Potter, J. and Wetherell, M. ( 1987) Discourse and Social Psychology: Beyond Attitudes and Behaviour. London: SAGE Publications .
43.
Prottas, J.M. ( 1979) People-processing: The Street-level Bureaucrat in Public Service Bureaucracies. Toronto: Lexington Books.
44.
Psathas, G. ( 1999) ‘‘Studying the Organization in Action: Membership Categorization and Interaction Analysis’’, Human Studies22(2-4): 139-62.
45.
Riessman, C.K. ( 2008) Narrative Methods for the Human Sciences. London: SAGE.
46.
Sacks, H. ( 1972a) ‘‘An Initial Investigation of the Usability of Conversational Data for Doing Sociology’’, in Sudnow D. (ed.) Studies in Social Interaction , pp. 31-74. Glencoe: Free Press.
47.
Sacks, H. ( 1972b) ‘‘On the Analysability of Stories by Children’’ , in Coulter J. (ed.) (1990 ) Ethnomethodological Sociology, pp. 254-70. Aldershot : Edward Elgar Publishing Company.
48.
Sacks H. ( 1992) Lectures on Conversation, edited by Gail Jefferson, volume 1. Oxford: Blackwell.
49.
Scott, M.B. and Lyman, S.M. ( 1968) ‘‘Accounts’’, American Sociological Review33(1): 46-62.
50.
Silverman, D. ( 2000) Doing Qualitative Research: A Practical Handbook. London: SAGE.
51.
Suoninen, E. and Jokinen, A. ( 2005) ‘‘Persuasion in Social Work Interviewing’’ , Qualitative Social Work4(4): 469-87.
52.
Suoninen, E. and Virokannas, E. ( 2008) ‘‘Juvenile and Drugs: Fascination of Contesting Identities’’, Young16(1): 47-65.
53.
Tannen, D. ( 1989) Talking Voices: Repetition, Dialogues, and Imagery in Conversational Discourse. Cambridge: Cambridge University Press.
54.
Urek, M. ( 2005) ‘‘Making a Case in Social Work: The Construction of an Unsuitable Mother’’, Qualitative Social Work4(4): 451-67.
55.
Zimmerman, D.H. ( 1998) ‘‘Identity, Context and Interaction’’ , in Antaki C. and Widdicombe S. (eds) Identities in Talk, pp. 87-106. London : SAGE.