ZanderK. Case management: cost, processes, and quality outcomes. Definition1986; 1(2): 1–4
2.
ColeLHoustonS. Structured care methodologies: evolution and use in patient care delivery. Outcomes Management for Nursing Practice1999; 3(2): 88–94
3.
DeLucK. and WhittleC.An integrated care pathway appraisal tool: a ‘badge of quality’. Journal of Integrated Care Pathways2002; 6(1): 13–17
4.
ParmerM. Clinical Indicators for Evidence Based Practice.South Natick, Massachusetts: The Center for Case Management;2001
5.
LevknechtLSchrieferJMaconisB. Combining case management, pathways, and report cards for secondary cardiac prevention. Journal of Quality Improvement1997; 23(3): 162–174
6.
WeinsteinJBrownPHanscomBWalshTNelsonE. Designing an ambulatory clinical practice for outcomes improvement: from vision to reality — the Spine Center at Dartmouth-Hitchcock, year one. Quality Management in Health Care2000; 8(2): 1–20
7.
BakerN. Integrated Care Pathways Conference 2002, London.Manchester: South Manchester NHS;2002
8.
DavenportTNohriaN. Case management and the integration of labor. Sloan Management Review1994; Winter: 11–23
9.
BirminghamJ. Discharge Planning: The Rules and Reality.South Natick, Massachusetts: The Center for Case Management;1998
10.
ZanderK. Patient 1 takes center stage in care management Spring, 2001New Definition2001; 16(1): 8
11.
AhmadFBissakerSde LucKPittsJBradySDunnLRoyA. Partnership for Developing Quality care pathway initiative for people with learning disabilities. Part I: development. Journal of Integrated Care Pathways2002; 6(1): 9–12
12.
The Center for Case Management project with Gibeau J. The Committee to End Elderly Homelessness.Boston, Massachusetts: The Center for Case Management;2000
13.
ZanderKEtheredgeMLBowerK. Nursing Case Management: Blueprints for Transformation.Boston: New England Medical Center;1987