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Abstract

Nonresponse error is a topic that draws little attention but can dramatically affect the ability to generalize results of a research study. The authors carried out an empirical investigation that took a critical look at the marketing discipline to see how nonresponse error was being addressed in three of the top five marketing journals. The data for this study consisted of a content analysis of all articles from the Journal of Marketing, the Journal of Marketing Research, and the Journal of the Academy of Marketing Science from 1999 through 2003 to determine if and how nonresponse error was being addressed in academic marketing research. This article details the findings of this content analysis, i.e., what measures are being used to assess nonresponse error along with the literature cited in support of these measures. The article concludes with an overall analysis of how well this topic is being addressed along with further suggestions for assessing nonresponse in the field of marketing research.

Keywords

assessment measures content analysis marketing research nonresponse error

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An analysis of how nonresponse error is assessed in academic marketing research

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