Richard Hoefer,Advocacy practice for social justice

Brodkin E. Z. (2011). Policy work: Street-level organizations under new managerialism. Journal of Public Administration Research and Theory, 21(suppl_2), i253–i277. doi:10.1093/jopart/muq093.

Evans T. Harris J. (2004). Street-level bureaucracy, social work and the (exaggerated) death of discretion. The British Journal of Social Work, 34, 871–895.

Hupe P. Hill M. (2007). Street-level bureaucracy and public accountability. Public Administration, 85, 279–299.

Lavee E. Cohen N. Nouman H. (2018). Reinforcing public responsibility? Influences and practices in street-level bureaucrats’ engagement in policy design. Public Administration, 96(2), 333–348.‏

Maynard-Moody S. Portillo S. (2010). Street-level bureaucracy theory. In Durant R. F. (ed.), The Oxford handbook of American bureaucracy (pp. 252–277). New York: Oxford University Press.