A two-centre study assessing the impact of the COVID-19 pandemic on orthodontic patients in secondary care

Abstract

Objective:

To evaluate the impact of the coronavirus pandemic on patients in active orthodontic treatment.

Design:

Digital online survey.

Setting:

Two secondary care orthodontic departments in the United Kingdom.

Participants:

A prospective convenience sample of 103 patients in active orthodontic treatment.

Methods:

A 12-item questionnaire developed using the platform SurveyMonkey was used to assess the following: (1) patient’s feelings towards attending their orthodontic appointments; (2) their desire to continue with their treatment; (3) how many patients encountered problems with their appliance during the lockdown; (4) how patients sought help during the first national lockdown period; and (5) any other concerns regarding impact on their orthodontic treatment.

Results:

A total of 103 participants responses were collected over a four-week period across two departments. Of them, 45% required a face-to-face appointment to solve a problem with their appliance; 45% of patients who had problems with their orthodontic appliance were able to resolve the issue through digital means either via telephone/email advice from their provider or from accessing help via the Internet; and 99% of patients wanted to continue with their orthodontic treatment.

Conclusion:

Our study has shown that a significantly higher percentage of patients are more concerned regarding attending face-to-face appointments after the first national lockdown due to the coronavirus pandemic. Providers of orthodontic care should ensure they support their patients by providing digital support and adopt virtual means of managing emergency cases patients in the event of any further imposed national or local lockdowns. Furthermore, access and availability of emergency face-to-face orthodontic care is necessary for many patients in active orthodontic treatment.