Citizen journalism revisited: A case study of Kenya’s Kibera news network

Abstract

In an evolving media landscape, the prominence and influence of citizen journalism has grown markedly, challenging historical norms and providing alternative narratives. While traditional journalism has been guided by objectivity, autonomy, and ethics, its representation has been questioned, especially in marginalised communities like Kibera, a neighbourhood in Nairobi, Kenya. Scholars have shed light on the transformational role of journalism and the ensuing need for democratisation in its practice, acknowledging the challenge it faces in representing diverse sections of the population. Using Kibera News Network (KNN) as a case study, this mixed methods study looks at the extent to which citizen journalists, despite lacking formal training, uphold and perhaps even redefine traditional journalistic principles. Utilising a qualitative content analysis of KNN videos and in-depth interviews with citizen journalists in Kibera, findings suggest that these citizen journalists exhibit a solid commitment to ethical reporting, emphasising accuracy and fairness, perhaps due to these journalists being citizens in their community—a community that has been marginalised and misrepresented—and thus experience a heightened sense of belonging. KNN citizen journalists also demonstrate high levels of autonomy and journalism ethics and are unburdened by the political and financial pressures that shape some mainstream media narratives. Taken together, findings suggest that the citizen journalist work of KNN contributes to multiple civic outcomes, including neighbourhood belonging and collective efficacy, which leads to civic participation.