The introduction of new technology into news operations can affect working practices and often raises concerns about the impact on quality of output. Such is the case with videojournalism, an example of multiskilling enabled by new technology, where a solo newsgatherer acts as both reporter and camera operator. This article reports on a study into the introduction of videojournalism into three UK regional television newsrooms. It argues that ‘quality’ is a contested concept, influenced by professional and commercial imperatives. The notion of professional competence is also seen as a site of tension, critical to the discourse of professionalism, affecting negotiations around the values and identities of journalists. New technology is seen to contain the potential to improve as well as diminish quality of journalism and affect interpretations of journalists’ traditional role as watchdogs of society.
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