Behind the Screen: Content Moderation in the Shadows of Social Media

Roberts ST (2014) Behind the screen: the hidden labor of commercial content moderation. PhD Dissertation, University of Illinois at Urbana–Champaign, Urbana, IL.

Roberts ST (2016) Commercial content moderation: digital laborers’ dirty work. In: Noble SU Tynes B (eds) The Intersectional Internet: Race, Sex, Class and Culture Online. New York: Peter Lang, pp. 147–159.

Roberts ST (2017a) Aggregating the unseen. In: Byström A Soda M (eds) Pics or It Didn’t Happen. Munich: Prestel, pp. 17–21.

Roberts ST (2017b) Social media’s silent filter. The Atlantic, 8 March. Available at: https://www.theatlantic.com/technology/archive/2017/03/commercial-content-moderation/518796/

Roberts ST (2018a) Digital detritus: ‘error’ and the logic of opacity in social media content moderation. First Monday 23(3). Available at: http://firstmonday.org/ojs/index.php/fm/article/view/8283/6649

Roberts ST (2018b) Meet the people who scar themselves to clean up our social media networks. Maclean’s, 15 June. Available at: https://www.macleans.ca/opinion/meet-the-people-who-scar-themselves-to-clean-up-our-social-media-networks/

Roberts ST (2019) Behind the Screen: Content Moderation in the Shadows of Social Media. New Haven, CT: Yale University Press.