This article summarizes a longitudinal study on the role of technology in obtaining the information behind print and online news in Israel, across 15 years. Rather than taking the benefits of innovation for granted, knowledge acquisition technologies should be evaluated according to their ‘epistemic bandwidth’, involving the scope of knowledge-seeking opportunities they afford, the convenience of challenging this information, and its verifiability via the same channel. Hence, innovative technologies are very likely to have broader bandwidth when bypassing human agents. However, when human sources are concerned, traditional channels, like face-to-face and telephone, have broader bandwidth. Findings show that telephone is losing its historical dominance and face-to-face is declining in favour of emails and messaging. Even though textualization may afford greater accuracy and less deniability, and emancipate journalists from functioning as ‘oral relays’ of sources, it provides them with less space to interrogate their sources and confront them with interview techniques.
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