Re-evaluating journalistic routines in a digital age: A review of research on the use of online sources

Abstract

This review article provides a critical discussion of empirical studies that deal with the use of online news sources in journalism. We evaluate how online sources have changed the journalist–source relationship regarding selection of sources as well as verification strategies. We also discuss how the use of online sources changes audience perceptions of news. The available research indicates that journalists have accepted online news sourcing techniques into their daily news production process, but that they hesitate to use information retrieved from social media as direct and quoted sources in news reporting. Studies show that there are differences in the use of online sources between media sectors, type of reporting, and country context. The literature also suggests that verification of online sources requires a new set of skills that journalists still struggle with. We propose a research agenda for future studies.

Keywords

Journalism online sources review article social media sourcing

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