Older people often have a complex mixture of health and social care needs and several different health and social care professionals are involved in their care. National policy in England is to promote the single assessment process (SAP), an integrated assessment of health and social care needs of older people. However, most of the current information systems do not adequately provide the functionality that is required by health and social care professionals. In this paper we discuss the suitability of agent technology, explaining why we selected it as offering the greatest potential for efficient and flexible information collection and sharing, and for supporting effective care planning. Also, we point out benefits derived from the use of agent technology in the development of health and social care systems, such as the minimization of health and social care professionals' workload. In addition, we describe how we have developed a model for an integrated information system, based on agent technology, for health and social care needs assessment of older people. Finally, we discuss issues, such as security and mobility, involved in the development of such a system, which will need to be designed and tested prior to its implementation in health and social care practice.
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