With rising costs of landfill and waste management for businesses, it is increasingly important to understand how to gain high recycling rates through self-separation by occupants in the office environment. Through a detailed case study approach, this paper shows that the office environment does have a profound effect on environmental behaviour. The findings indicate that with careful analysis, facilities can be designed around behaviour to encourage the highest possible recycling rates. The paper shows that a generalised system of recycling for all facilities is not the way forward. Different organisational cultures may foster different environmental behaviours and thus require variable facilities to maximise participation. The paper also reveals the causes of particular types of recycling behaviour.
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