Using an interactive communication tool in healthcare situations: Patterns in young children’s use of participation cues

Abstract

This study forms part of a larger project about developing and using interactive technology to facilitate young children’s participation in healthcare situations. Children’s participation in these situations improves their motivation and situated understanding. Likewise, their participation helps professionals to more fully understand the child’s perspective. In the project, an interactive communication tool, that is, an application suitable for tablet use, was developed with children, aged three to five, in two clinical settings. When tested, the children’s participation cues, identified from video recordings of healthcare situations, were understood as having curious, thoughtful or affirmative meanings. This study aimed to investigate the similarities and differences in the young children’s use of participation cues when using an interactive communication tool in healthcare situations. A secondary analysis of the identified cues was performed focusing on age, setting and examination or procedure. In total, 2167 cues were identified representing either curious, thoughtful or affirmative cues. The curious cues were mainly used (66%), followed by thoughtful (28%) and affirmative (6%) cues. Differences in cue usage were seen in relation to the children’s age and setting. Knowing how children may react to common healthcare procedures may help increase healthcare professionals’ awareness of the need to support children in an individual and situational way.