Families holding strong medical beliefs about the nature and treatment of their
problems despite contrary evidence often challenge our skills to engage them in
the psychological part of a holistic psychosomatic approach. Although joining
and engaging feature generally in the therapy literature, there appears little
specific information on engaging medicalizing families. This article attempts to
remedy the deficiency. It draws on the author's experience in paediatric liaison
and systemic therapy and refers to what literature could be found. In attempting
to understand over-medicalization, the somatization process is considered with
reference to chronic fatigue syndrome and 'good' children. Iatrogenic
aspects are discussed including our culture of medicalization, behaviour and
beliefs of clinicians, and difficulties living with uncertainty. However, the
bulk of the article is devoted to practical approaches that facilitate
engagement. These include experimentation and curiosity, tackling beliefs,
'as though', developing an emotional language, practical philosophy,
rehabilitation and recovery, and overcoming network paralysis. Measures to
prevent excessive medicalization are proposed including better psychosomatic
education and alternative systems of classification.