Stephenson, F.J. and Fox, J. (1987) 'Corporate Attitudes Toward Frequent Flyer Programs', Transportation Journal, Fall, pp. 10-22.
2.
Levine, M. (1987) 'Airline Competition in Deregulated Markets', Yale Journal on Regulation, Spring, pp. 393-394.
3.
Iapa World (1994) 'Frequent Flyer Programmes' , June.
4.
EuroBusiness (1994) 'Counting Miles Not Money', October, pp. 8-10.
5.
Travel Trade Gazette (1992) 'BA to Go It Alone with US Frequent Flyer Plan', 13th February.
6.
Verchere, I. (1993) 'Frequent Flyer Programmes', Economist Intelligence Unit, Travel and TourismAnalyst, No. 3, pp. 5-19.
7.
Oag (1992) ' Business Traveller Lifestyle Survey'.
8.
See ref. 3 above.
9.
Deane, R.H. (1988) 'Ethical Considerations of Frequent Flyer Programmes ', Journal of Business Ethics , October.
10.
Stuller, J. (1992) 'Free Ride', Across the Board, Vol. 29, No. 5, pp. 16-21.
11.
Chandler, F.G. (1986) 'Will the Airlines and Corporations Fight it Out?', Official Airline Guide: Frequent Flyer, November, p. 79.
12.
Nako, S.M. (1991) 'Frequent Flyer Programs and Business Travellers: An Empirical Investigation', Logistics and Transportation Review, Vol. 28, No. 4, pp.395-414.
13.
Churchill, D. (1994) Sunday Times, 14th November.
14.
Mowlana, H. and Smitli, G. (1993) 'Tourism in a Global Context: The Case of Frequent Traveller Programs', Journal of Travel Research, Winter.
15.
Business Week (1984) 'Does the Frequent Flyer Game Pay off for Airlines?', 27th August, p. 75.
16.
See ref. 13 above.
17.
Hiscock, J. (1993) 'Fly Customers Take Airline for a Ride', The Sunday Telegraph, 8th August, p. 32.
18.
See ref. 10 above.
19.
Meade, E. , Swenson, J., Lerner , H. and Fuller, J. (1994) 'Frequent Flyer Benefits Analyzed', Journal of Taxation , Vol. 80, No. 1, p. 61.
20.
Giertz, F.J. (1988) 'IRS Should Steer Clear of Frequent Flyers', The Wall Street Journal, 8th March, p. 8.
21.
Cairns, R. and Galbraith, J. (1990) 'Artificial Compatibility, Barriers to Entry and Frequent Flyer Programs', Canadian Journal of Economics, Vol. 23, No. 4, pp. 807-816.
22.
Caa (1992) 'Airline Competition in the Single European Market', London , UK.